In-Room Amenities
Housekeeping
When is my room cleaned?
Our cleaning service is provided once a week. This includes vacuuming the floor, changing linens, and replenishing toiletries. Guests are responsible for daily garbage disposal.
As part of our commitment to environmental sustainability, cleaning services are provided for reservations of 7 days or more. If you require additional cleaning during your stay, there is a one-time fee of SGD $30.
Damage and Stains: Applicable Charges
Please note that the following charges apply if found damaged, lost or stained:
- Bed Linen: SGD200
- Carpet: SGD500
Room Inventories
Bath and Shower Amenities
Amenities, including toothbrush, shampoo and bath gel, are provided every 7 days.
Included in Your Room
These items are provided in your room to enhance your convenience and comfort during your stay:
- Kettle
- Mini Fridge
- Cup and glasses
- Safe
- TV
- Hairdryer
Wi-Fi Services
Wi-Fi Services
- SSID: Dash living
- PW: stayfablivewell
Safe & Sockets
About sockets
The sockets in our rooms are standard SG 3-pin plugs using 230V.
Where can I find the safe
The safe inside your room is equipped with a digital lock. If you need assistance setting it up, please contact our customer service via WhatsApp at +65 3129 4313.
Maintenance
Air Conditioning Issues
Water Dripping
If you notice excessive water dripping, please turn off the A/C. Immediately contact our customer support through the Dash app or call us at +65 3129 4313. for assistance.
Panel Not Working
If the A/C panel is not functioning properly, try turning it off and waiting for a moment before turning it back on. If you still experience difficulties, please contact our customer support via WhatsApp at +65 3129 4313.
Wi-Fi Issues
No internet connection
No internet connection
If the internet works on other devices, the issue might be with your device. Try disconnecting from the Wi-Fi and then reconnecting.
- Open Settings > Network & Internet > Wi-Fi > Manage known networks.
- Select the network in question and click “Forget.”
- Click on the Wi-Fi symbol on the taskbar to find and reconnect to your network.
No-Smoking Policy
Can I smoke in my room?
Smoking is strictly prohibited in all areas, including inside the room, and public shared spaces within the building.
Where can I smoke when I stay with Dash Living?
Smoking is only in public designated areas.
Can I use electronic cigarettes indoors?
The use and possession of electronic cigarettes is illegal in Singapore, and it carries a fine of SGD$2,000. We appreciate your cooperation in maintaining a smoke-free environment for all guests.
Are there penalties for non-compliance with the smoking policy?
Please note that any violation of the smoking policy will result in a fine of SGD $200. We kindly ask our guests to adhere to this policy to avoid any inconvenience.
Neighbourhood
Location Details
Where are you located?
How do we get there from the Airport by Public Transport?
By Train
- You can take the train from Changi Airport to Dash Living on Mackenzie at Changi Airport Station (CG2) to Tanah Merah Station (EW4), and take the East West line to Bugis (EW12/DT14) – to take the downtown line to Little India (DT12)
- From Little India Station Exit A, it is a 2 minute walk to Dash Living on Mackenzie
By Bus
Take Bus 48 from Tanah Merah Stn Exit A (Bus Stop ID: 85099) and alight at Rochor Stn (Bus Stop ID: 07531), and walk for 5 mins (350m) to Dash Living on Mackenzie.
For your convenience, our hotel is easily accessible by public transportation. Here are the nearest options:
- Nearest Train Station: Little India (NE7/DT12): Exit A – 2-minute walk
- Nearest Bus Stop: Selegie Centre (Bus Stop ID: 07021) – 2-minute walk
Shops/Destinations Nearby
Malls and Supermarkets
Plaza Singapura
68 Orchard Rd, Singapore 238839
Hours: 10:00 am to 10:00 pm daily
CS Fresh
68 Orchard Rd, #B2-16, Singapore 238839
Hours: 10:00 am to 10:00 pm daily
City Square Mall
180 Kitchener Rd, Singapore 208539
Hours: 10:00 am to 10:00 pm daily
NTUC Fairprice
180 Kitchener Rd, #B1-09/10, Singapore 208539
Hours: 8:00 am to 11:00 pm daily
Nearest Hospital
Farrer Park Hospital
1 Farrer Park Station Road
#02-01 Connexion
Singapore 217562
Raffles Hospital
585 North Bridge Road, Singapore 188770
KK Women’s and Children’s Hospital
100 Bukit Timah Rd, Singapore 229899
Farrer Park Hospital
1 Farrer Park Station Road
#02-01 Connexion
Singapore 217562
Raffles Hospital
585 North Bridge Road, Singapore 188770
KK Women’s and Children’s Hospital
100 Bukit Timah Rd, Singapore 229899
Money Exchange
Allbest Exchange Pte Ltd
60 Bukit Timah Road #B1-K1, Singapore 229900
Shan Gems Money Changer
91 Bencoolen St, #01-66, Sunshine Plaza, Singapore 189652
Restaurants
Cafes & Restaurants
Selera Restaurant
Spending: SGD $1-$10 per head
15 Mackenzie Road
Singapore 228677
Spending: SGD $10-$20 per head
66 Prinsep St, Singapore 188668
GoodVibes SG
Spending: SGD $10-$20 per head
171 Selegie Rd, #01-01, Singapore 188323
Hawker Centre
Albert Street Market and Food Centre
270 Queen St, Singapore 180270
Tekka Centre
665 Buffalo Road Zhujiao Centre, Tekka, Market, Singapore 210665
Hours: varies
Our Customer Service team is available 24/7 to address any questions or concerns that may arise during your stay. Feel free to reach out to us through any of the following channels:
- Phone: +65 3129 4313
- Email: support.sg@dash.co
- Dash app: Tap on Home > Support > Live Chat
Alternatively, you can scan the QR code located on your room desk. Navigate to the home page and select Live Chat. Once you have provided your reservation details, you will be promptly connected with a customer service specialist.
