1. Brand Name (ブランド名)

Dash Living Japan

2. Legal Name (事業者名):
IN THE HOOD株式会社

3. Address (所在地):
Dash Living Japan

10F, 1 Chome-1-1 Nishishinbashi

Hibiya Fort Tower

Tokyo Minato City Japan 105-0003

4. Phone Number (電話番号):
+81 5031 964 626
Hours: 10:00 – 18:00 (excluding weekends and holidays)

5. Email Address (メールアドレス):
support.jp@dash.co

6. Head of Operations (責任者):
Joel Yu

7. Additional Fees (追加料金):

Cleaning fees or utility charges, if applicable, will be disclosed during the booking process.

8. Exchanges & Returns Policy (返品・キャンセルについて):
「Returns and exchanges requested by customers」

• Before service commencement: Customers can cancel their reservation through their online account.
• After service commencement: Refunds will not be provided unless specified in the terms of the rental agreement.

「Returns and exchanges for defective goods and services」

• For defective goods or services, contact customer support. Refunds or service corrections will be handled promptly at our cost.

9. Delivery Time for Service (サービス提供時期):
Upon successful application and payment, the property will be made available for move-in as per the agreed-upon start date.

10. Accepted Payment Methods (支払方法):

• Credit Card
• Bank Transfer

11. Payment Period (支払時期):

• Credit card payments are processed immediately.
• Bank transfers must be sent within 3 business days of booking confirmation.

12. Price (販売価格):
All rental prices, including consumption tax, will be displayed clearly on our website and during the booking process.

Accessibility (アクセス性):
This page is accessible via the footer on our website and linked in all relevant payment and booking sections.

If you have any questions, please contact us at:
support.jp@dash.co or +81 5031 964 626

Thank you for choosing Dash Living Japan.